FAQ
Frequently asked questions.
Everything you need to know about HAJZTO. Can’t find your answer? Contact us.
The app
What is HAJZTO?
HAJZTO (حجزتو) is a mobile app that helps players discover sports venues in Lebanon and send booking requests to them from one place.
What can I do with the HAJZTO app?
You can browse categories, search grounds or areas, filter results by category and price range, view venue details and reviews, choose a date, start time and duration, send a booking request and follow its status.
Which sports and activities are supported?
HAJZTO currently includes football, padel, basketball, tennis, volleyball and PC gaming. The venues available in each category depend on which venues have joined HAJZTO.
Is the app available yet?
Not yet. HAJZTO is coming soon to Google Play and the App Store. Follow @hajzto on Instagram for launch news.
Bookings
How do booking requests work?
Choose a venue, pick a date, start time and duration, then submit your request in the app. The venue reviews it and confirms or declines it. You can follow the status of your bookings in the app.
Does HAJZTO confirm bookings immediately?
No. A booking request is not an instant confirmation. Each venue confirms or declines its own requests.
Can I book directly through this website?
No. This website is informational. Booking requests are made only in the HAJZTO mobile app.
How do I pay for a booking?
HAJZTO does not process payments. Any payment or deposit is arranged directly with the venue according to its own policy.
Venues
How can venue owners join HAJZTO?
Fill in the form on our List Your Court page. Our team reviews every request and gets in touch if your venue is a good fit. Submitting the form does not guarantee a listing.
Can I suggest a venue?
Yes. Use the “Suggest a Venue” option on the List Your Court page.
HAJZTO
How can I contact HAJZTO?
Email bookings@hajzto-lb.com, message us on WhatsApp, reach us on Instagram, or use the form on our Contact page.
Where is HAJZTO based?
HAJZTO is based in Beirut, Lebanon.
How do I delete my HAJZTO account?
You can request deletion by email at any time. Customer accounts can also be deleted from the Profile tab in app versions that include this option. Venue manager accounts are removed by the HAJZTO team on request. See the Account Deletion page for the steps and exactly what is deleted.
Let’s talk.
Questions, feedback or partnership ideas? Reach out on your favourite channel or send us a message.